How Shiplify’s Location Lookup Tool Empowers 3PLs

As a Third-Party Logistics Provider (3PL), your success depends on accuracy, cost control, and maintaining strong customer and carrier relationships. Unexpected accessorial fees—such as liftgate charges, limited access fees, or residential surcharges—can throw off your pricing, impact margins, and lead to difficult conversations with customers.

Shiplify’s Location Lookup Tool gives you real-time visibility into critical location data, helping you proactively manage costs, streamline billing, and support dispute resolution when necessary.

Reconcile Quotes and Invoices with Confidence

One of the biggest pain points for 3PLs is unexpected discrepancies between quoted rates and final freight invoices.

Maybe a shipment was quoted without a limited access fee, but when the bill arrives, there’s an unexpected charge. Or perhaps a carrier tacked on a liftgate fee despite the destination having a forklift available.

With Shiplify’s Location Lookup Tool, you can:

•  Validate whether an accessorial charge is accurate before paying it.
•  Resolve discrepancies quickly by comparing Shiplify’s data against the carrier’s classification of the destination.
•  Minimize margin erosion by avoiding unnecessary costs that cut into your bottom line.
•  Protect customer relationships by eliminating surprise charges and keeping pricing transparent.

When you identify a mismatch between Shiplify’s data and the carrier’s charge, you can use this information to dispute the fee and avoid unnecessary costs.

Strengthen Your Case for Disputing Charges

Even when you do everything right, carriers can misclassify locations, leading to incorrect accessorial charges. When that happens, you need reliable data to support your claim and get the fee removed.

Shiplify helps 3PLs:

•  Confirm location details – Check if a site is actually limited access, residential, or in need of a liftgate before accepting an unexpected charge.
•  Provide data-backed evidence – Use Shiplify’s records to present concrete proof when disputing carrier fees.
•  Leverage industry credibility – Since 21 of the top 25 LTL carriers rely on Shiplify as a data processor, mentioning that you’re pulling data from Shiplify could add weight to your dispute and increase the likelihood of a favorable outcome.

Instead of absorbing the cost or frustrating your customers by passing it along, use Shiplify to fight unnecessary charges and keep your freight invoices accurate.

Provide a Better Experience for Your Customers

3PLs serve as the trusted logistics partner for their customers, and nothing damages that trust faster than unexpected fees, inaccurate pricing, and delivery delays.

Shiplify helps you enhance your service by:

•  Providing accurate quotes – Reduce the likelihood of invoice surprises by getting ahead of accessorial fees before the shipment is booked.
•  Minimizing billing disputes – Use real-time location data to support proactive cost management.
•  Improving operational efficiency – Spend less time going back and forth on disputes and more time optimizing logistics for your customers.

With Shiplify’s Location Lookup Tool, you can protect your margins, avoid unnecessary costs, and deliver a seamless, transparent experience for your customers.